These 3 minutes of video will give you a good laugh, but it will also reinforce one of the most troublesome areas of the restaurant drive-thru: accuracy in order taking.
Was there something missing? Absolutely. I can almost guarantee that if the employee taking the order would have asked the customer if they wanted a kids meal to go, they would have most likely got the sale. Kids meal toys are not just for kids, they are also for adults that think like kids, that think they are kids, or that simply wish they could still be kids.
Offer a toy; you can’t sell a kids meal otherwise.
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